Privacy Policy

When you use our budget benchmarking platform, we collect different types of information to provide you with accurate financial insights and comparisons. Here's what we gather:

Personal Information

• Name and contact details when you create an account
• Company information and industry classification
• Email address for communication and account management
• Phone number if you choose to provide it for support
• Payment information processed through secure third-party providers

Financial Data

• Budget categories and spending allocations
• Revenue figures and business metrics you choose to share
• Industry-specific financial ratios for benchmarking
• Historical financial data trends when provided
• Comparative analysis preferences and settings

We use your information to deliver meaningful budget benchmarking insights and maintain our service quality. Our primary purposes include:

We also analyze usage patterns to improve our benchmarking algorithms and identify trends that benefit our entire user community. This analysis uses aggregated, anonymized data that cannot be traced back to individual users or companies.

We share your information only when necessary to provide our services or when required by law. Here are the specific circumstances:

Service Providers

We work with carefully selected partners who help us deliver our benchmarking platform:

• Cloud hosting providers for secure data storage and processing
• Payment processors for subscription management (they handle payment data directly)
• Email service providers for account notifications and communications
• Analytics providers for understanding platform usage patterns
• Customer support tools to help us respond to your inquiries effectively

Legal Requirements

We may disclose information when required by Taiwan law or legal process, including:

• Compliance with court orders or government requests
• Response to lawful subpoenas or legal investigations
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

You have significant control over your personal information. Under Taiwan's Personal Data Protection Act and international privacy standards, you can exercise these rights:

To exercise any of these rights, contact us at contact@advantahyper.com. We'll respond within 30 days and guide you through the process. Some requests may require identity verification to protect your account security.

Protecting your financial information is our top priority. We implement multiple layers of security to safeguard your data:

Technical Safeguards

• End-to-end encryption for all data transmission and storage
• Regular security audits and vulnerability assessments
• Multi-factor authentication for account access
• Automated backup systems with encrypted storage
• Network security monitoring and intrusion detection
• Secure development practices and code reviews

Organizational Measures

• Employee access controls based on job responsibilities
• Regular privacy and security training for staff
• Incident response procedures for potential breaches
• Data handling policies and procedures documentation
• Regular review and updating of security practices

While we implement strong security measures, no system is completely immune to risks. We continuously monitor for threats and update our protections as new security challenges emerge. If we ever detect a potential breach affecting your data, we'll notify you promptly and take immediate action to secure your information.

We keep your information only as long as necessary to provide our services and meet legal obligations. Our retention practices vary by data type:

Active Account Data

While your account remains active, we retain all necessary information to provide benchmarking services, including your financial data, account preferences, and usage history. You can delete or modify this information through your account settings at any time.

Closed Account Data

When you close your account, we begin a deletion process that varies by information type:

• Personal identifiers removed immediately from active systems
• Financial data anonymized within 90 days of account closure
• Communication records retained for 3 years for support purposes
• Anonymized usage patterns retained indefinitely for service improvement
• Payment records retained as required by financial regulations

Legal Compliance

Some information must be retained longer due to legal requirements in Taiwan, including tax records, transaction histories, and compliance documentation. We retain this information only as long as required by law and delete it promptly when retention periods expire.

Our primary data processing occurs within Taiwan, but some service providers may process data internationally. When this happens, we ensure appropriate protections:

• Data processing agreements that meet Taiwan privacy standards
• Encryption requirements for all international data transfers
• Regular audits of international service providers
• Contractual guarantees for data protection and user rights
• Immediate notification if international processing terms change

If you prefer that your data remains within Taiwan, contact us to discuss alternative arrangements. We'll work with you to find solutions that meet your privacy preferences while maintaining service quality.

We update this privacy policy as our services evolve and privacy regulations change. Here's how we handle policy updates:

Notification Process

• Email notification sent to all active users for significant changes
• In-platform notifications when you next log in
• Updated version posted on our website with revision date
• 30-day notice period before most changes take effect
• Option to review changes and adjust account settings accordingly

Your Options

When we update our privacy policy, you can:

• Continue using our services under the updated terms
• Adjust your privacy settings to reflect your preferences
• Contact us with questions or concerns about changes
• Export your data if you decide to discontinue service
• Close your account if you disagree with policy changes

We're committed to maintaining your trust as we grow and improve our services. Significant policy changes will always include clear explanations of what's changing and why.